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Our admissions process

Reaching out to American Addiction Centers (AAC) provides you with the opportunity to change your life—right now! Don't wait another minute; take your first step toward recovery.

Our team is here to support you.

Call 800-890-1956
If you or a loved one are experiencing a medical emergency, call 9-1-1 immediately.

What are the steps for getting into treatment?

If you are unsure where to begin with addiction treatment, you are in the right place. These are the steps to expect for admissions into an AAC treatment facility. But if for whatever reason an American Addiction Centers facility is not a fit for you, your Admissions Navigator will provide you additional resources to help you find treatment elsewhere.

Our Admissions Process
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Step 1: Tell us your story.

Our Admissions Navigators are available 24/7 to speak with you. This is your opportunity to tell us your story and what has brought you to the point of picking up the phone. Many of our navigators are in recovery, so they can truly empathize with what you are going through.

Give us a call 800-890-1956.

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Step 2: Complete pre-screening.
During your pre-screening, your navigator will develop an understanding of your clinical needs and the logistics involved with helping you attend treatment. You will be asked questions regarding your mental state, physical limitations, and any medical preconditions you may have. At this time, you will also discuss payment by insurance or another method.
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Step 3: Receive a personalized treatment recommendation.
Based on your individual circumstances and clinical needs, your navigator will provide you a determination of which American Addiction Centers facility is the best option for you. You will review it together and the Navigator will answer any questions you might have.
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Step 4: Plan your trip with guidance from us.
Once you have reviewed your treatment plan and agreed upon it, it's time to attend treatment. We will schedule your admission, provide you a packing list, a travel schedule, and any assistance you may need to get to treatment successfully.
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Step 5: Arrive at selected facility and begin your recovery process.
Once you arrive at the facility, one of our compassionate team members will take you through a final medical screening, get you settled, and begin treatment.
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We make finding treatment simple
American Addiction Centers will help you take back control of your life.
Call 800-890-1956
Helpline Information

Get a head start on your admissions process

Get started in advance by checking your insurance for treatment coverage using our free online tool. During your call with your navigator, you will review payment options for treatment.

Check to see if your insurance is in-network
at one of our rehab facilities.
  • Insurance can be confusing, let us handle it instead.
  • American Addiction Centers has years of experience in the addiction space and is in-network with many big-name insurance providers.
  • Your insurance provider will not be notified or contacted by completing this form.
What to Expect
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Step 1/4 Check Coverage
* These fields are required
Frequently Asked Questions
What is the purpose of the rehab insurance verification form?
By filling out and submitting this form, you will instantly receive results confirming if your insurance provider is actively covering addiction related services and treatments or not. If your insurance is in network with American Addiction Centers (AAC) you will be notified by our admission navigators.
What are the next steps?
You will be contacted by an American Addiction Centers (AAC) admissions navigator who will provide you with information to help you make an informed decision about addiction treatment. Our admissions navigators are available to answer any questions you may have as you consider whether treatment with AAC is right for you.
Which treatment centers can I go to?
American Addiction Centers (AAC) has multiple locations across the country. Depending on your insurance coverage, our admission navigators will provide information about which location will best cover your treatment and fit your treatment needs.